Marketing Technology Implementation Specialist

An employer in the insurance broker industry is looking for Marketing Technology Implementation Specialist to join the fully-remote team. This individual will serve as the technical lead for marketing technology implementations, migrations, and platform onboarding initiatives across a rapidly evolving enterprise marketing ecosystem. They will partner closely with Marketing, IT, and software vendors to evaluate, implement, configure, integrate, and operationalize marketing technology solutions resulting from acquisitions, new platform deployments, and ongoing business needs. Responsibilities include assessing and learning unfamiliar technology stacks inherited through M&A activity, leading application implementation and migration efforts, establishing governance and security controls such as SSO and user access management, and ensuring new platforms align with enterprise standards and policies. The role will support a variety of CRM and marketing automation platforms—including Salesforce, HubSpot, Eloqua, Zoho, Sixsense, Constant Contact, and other SaaS applications—by coordinating integrations, validating data flows, supporting API-related discussions, and helping business stakeholders understand platform capabilities and implementation options. This person will create comprehensive technical documentation, implementation guides, support runbooks, knowledge base articles, and integration documentation, while also delivering training and knowledge transfer sessions to application support teams. Success in this role requires someone who is naturally curious, comfortable navigating ambiguity, eager to learn new technologies, capable of leading discussions with business users and vendors, and passionate about helping the organization adopt emerging capabilities, including new AI-driven functionality being incorporated into modern marketing platforms.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

4+ years of experience implementing, administering, or supporting enterprise SaaS applications.
Working knowledge of CRM and marketing technology platforms such as Salesforce, HubSpot, Eloqua, Zoho, Sixsense, Constant Contact, or similar solutions.
Ability to quickly learn and become proficient with unfamiliar technologies acquired through M&A activity or new platform adoption.
Experience working with APIs, integrations, SSO, data flows, and enterprise application ecosystems.
Strong understanding of application governance, security, user access management, and technology standardization.
Experience creating technical documentation, implementation guides, support runbooks, knowledge base articles, and training materials.
Ability to deliver knowledge transfer sessions and train support teams and business users.
Strong communication skills with the ability to lead discussions with business stakeholders, IT teams, and third-party software vendors.
Experience using collaboration and documentation platforms such as SharePoint.
Strong problem-solving skills and the ability to navigate ambiguity in a fast-paced environment.
Self-starter mentality with a demonstrated passion for learning, asking questions, and continuously expanding technical knowledge.

Experience with reporting, analytics, or marketing operations environments.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.