Job Description
The LMS System Administrator works in a highly collaborative, team-driven environment and is responsible for managing and maintaining the organization’s LMS (Pathways), engaging internal stakeholders, designing and implementing custom solutions, reporting, troubleshooting, and help desk support for approximately 70,000 associates in the U.S. and internationally.
• Loads and maintains LMS content, including homegrown training and 3rd party courses and curricula.
• Engages stakeholders to flesh out requirements. Designs and executes solutions.
• Creates, maintains, and documents automatic assignment rules.
• Provides support to associates by responding to and resolving helpdesk inquiries.
• Manages 3rd party licensed content vendor; participates in vendor calls.
• Supports projects and initiatives that enhance L&D’s capabilities.
• Provides reporting as required.
• Supports the company’s Performance Management program using Schoox’s Performance module.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
0-2 Years of experience in L&D and/or instructional design
Associate's Degree or equivalent experience
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Nice to Have Skills & Experience
Bachelor's Degree or equivalent experience
Prior experience with Schoox LMS is highly preferable
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.