Job Description
- Oversee daily operations at both properties, ensuring seamless coordination across all departments.
- Monitor performance metrics and implement best practices that elevate guest satisfaction and operational results.
- Engage directly with guests to gather feedback, resolve concerns, and enhance service quality.
- Lead regular strategy meetings with department heads to improve efficiency and foster a positive, productive culture.
- Manage budgets, optimize revenue strategies, and partner on marketing initiatives.
- Inspire, mentor, and develop your teams to deliver excellence in line with company's core values.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- A minimum six (6) years of experience in the hotel industry.
- A minimum four (4) years of progressive leadership experience in hotel operations, sales and marketing, or related professional area.
- Proven leadership experience in hotel operations (multi-property experience strongly preferred).
- Exceptional communication and interpersonal skills to engage teams, guests, and partners.
- Strong financial acumen with the ability to manage budgets and drive revenue growth.
- A problem-solving mindset and adaptability in fast-paced environments.
- A genuine passion for hospitality and a commitment to creating memorable guest experiences.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.