IT Technician (Fremont CA)

Insight Global is looking for a IT Technician in Fremont CA. You will be supporting 3 office locations all within a few miles of each other. you will provide technical support and assistance to address issues and ensure smooth IT operations. You will handle incident and service requests, as well as perform tasks related to provisioning, installation, configuration, and maintenance of desktop hardware, software, and related infrastructure communications. Main current duties for this role are to support a Windows 10 to 11 migration along with a refresh for outdated devices.

Pay rate: 25- 37/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

•Provide administrative support and maintenance for Microsoft 365 applications, including Teams, OneDrive, Exchange, and SharePoint, ensuring optimal functionality and user experience.
•Support the installation, configuration, maintain, and repair workstations, laptops, peripherals, and site IT resources, including software, UPS systems, printers, and copiers.
•Provide support to our 3 Fremont sites in business hours for business operations
• Hands-on experience installing IT hardware and software.
• Skilled with Windows operating systems, Entra/Active Directory, Intune, O365 applications such as OneDrive, SharePoint, Teams etc.
•Understanding of networking concepts/protocols, VMWare, cybersecurity fundamentals and system/user administration.

•Understanding of VoIP systems, particularly 3CX is a plus.
•Knowledge with Manage Engine Service Desk and EndPoint Central – Preferred.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.