IT Support Tech - Cypress

Post Date

Jan 31, 2024



ZIP/Postal Code

Jun 14, 2024 Insight Global

Job Type



Desktop Support

Req #


Pay Rate

$14 - $22 (hourly estimate)

Job Description

Insight Global is looking for an IT support technician to join our client's team, in their Cypress, CA office. They will be the go to person for support in setting up, imaging, rearranging work stations, provisioning new hire laptops, etc.. They will help with system set ups, password resets, etc. They will need to be able to work in a faced-paced environment, as their manufacturing department will be in the same office and will need to be able to quickly help them with equipment if there are any issues on their floor.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

1-3 years helpdesk, DTS, or IT support role

experience with troubleshooting, password resets, installing equipment

ticketing system experience (Active Directory or any)

proficient with MS Office - support

exp Imaging laptops

Nice to Have Skills & Experience

Okta exp

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.