Operations Manager

We are seeking an Operations Manager to join a dynamic biotech organization. This role spans two key buckets:
Business Operations & Administrative Support
Laboratory & General Operations
The ideal candidate will have significant experience in operations within a biotech setting that includes a wet lab, strong organizational skills, and the ability to communicate effectively across teams. This is not a Lab Manager role, but requires familiarity with lab processes and the ability to interface with scientists and leadership.
Key Responsibilities
Business Operations & Administrative Support
Provide administrative support to the CEO and Leadership Team.
Develop and maintain internal business operations, including policies, processes, and SOPs.
Coordinate budgeting for G&A and Lab Operations with Accounting.
Assist with onboarding and offboarding of employees and consultants.
Draft and deliver company-wide communications and team presentations.
Maintain company documentation across systems (e.g., Google Drive).
Organize company meetings, events, and team-building activities.
Greet and host visitors professionally.
Laboratory & General Operations
Provide operational support across the laboratory and office environment.
Oversee the Lab Owners group and provide backup lab operational support as needed.
Maintain office and lab supply inventory; ensure orders placed by Accounting match company needs.
Coordinate with external vendors for facilities maintenance and upkeep.
Maintain accurate records for equipment inventory and asset tracking.
Oversee shipping of products to partners; work with vendors such as World Courier.
Supervise delegated work across Accounting, R&D, People, and consultants.
Act as the point of contact for urgent lab issues (e.g., freezer alarms) and determine escalation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Basic Qualifications
Bachelor’s Degree in Business Administration, Business Management, or related field.
6–8 years of experience in an Operations role at a biotechnology or life sciences company.
Wet lab experience is required – familiarity with consumables, reagents, and chemistry in a biotech lab setting.
Strong organizational skills; highly efficient and practical with the ability to manage shifting priorities.
Excellent written and verbal communication skills.
Ability to identify, lead, and drive cross-functional operational improvements.
Experience with procurement and shipping processes (e.g., World Courier).
Familiarity with service contracts and ability to interpret terms.
Proficiency in Excel and Google Suite.
Comfortable working in a small team environment where responsibilities are spread across functions.

Preferred Attributes
Experience in both Business Operations and Lab Operations.
Ability to interface with scientists and understand lab-related issues.
Demonstrated problem-solving and conflict management skills.
Highly organized, efficient, and adaptable in a fast-paced environment.
Strong communication and collaboration skills.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.