L2/L3 IT Admin

Insight Global is seeking an L2/L3 IT Support Admin for a project through the end of the year (with possible extensions), with our client, an American energy storage company, based in Berkeley, CA. This Admin will be supporting a large corporate office made up of Windows and Mac users. This person will be resolving L2 & L3 support tickets, new hire/new user setups (peripheral setup, user account creation, laptop/desktop provisioning, assigning permissions, security setup). The ideal candidate will have strong Mac management experience using Addigy or JAMF, MS 365 Administration experience, for tasks such as; managing user accounts, licenses and groups; configuring and troubleshooting Exchange Online, SharePoint, OneDrive, and Teams; creating and managing user accounts, groups, and organizational units in Active Directory; group policy management in AD; etc. Experience in a Linux environment is preferred.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

3+ years of IT support experience in Mac and Windows environments
Strong Mac management experience with Addigy or JAMF
Experience with new hire setups (hardware and software setups, laptop provisioning, account creation)
MS 365 and Google Workspace experience
Linux experience

- Linux/Bash scripting experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.