Remote Service Desk Analyst

Post Date

Dec 11, 2023

Location

Anaheim,
California

ZIP/Postal Code

92805
US
Jan 22, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Accounting

Req #

OCC-669525

Pay Rate

$16 - $23 (hourly estimate)

Job Description

Insight Global is looking for a Service Desk Analyst. You will be the point of contact for all IT issues and requests for employees and contractors and supporting users at every skill via phone, email, ticket. This is a remote role and you could work PST hours.

Required Skills & Experience

1- 2 Years experience as a Service Desk Analyst

- High School or GED

- Experience with ServiceNow

Basic knowledge of Microsoft Office, Excel, Outlook, Networking, Remote Access

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.