-5+ years in a Desktop Support role
-Strong experience with troubleshooting/working through a ticketing system
-Experience supporting a large amount of end users in person and remotely
-Strong soft skills
-Experience troubleshooting mobile devices
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
An employer in the Aliso Viejo area is seeking a Desktop Support Specialist. This individual will be working on site, 40 hrs/week. The company is looking for someone with 5+ years in a Desktop Support role with strong troubleshooting experience & experience working with password resets/changes, setting up computers, configuring laptops, and other basic troubleshooting duties. Must have experience working with a ticketing system and experience supporting a large amount of end users. Experience with mobile devices (iOS/Android) is needed. Soft skills are very important for this role.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.