Technical Program Manager (Intl/India)

Post Date

Feb 09, 2024


British Columbia

ZIP/Postal Code

Jun 17, 2024 Insight Global

Job Type



Software Engineering

Req #


Pay Rate

$19 - $28 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is looking for a Technical Program Manager to join one of Canada's largest retailers, on a 6-month contract for a multi-year program, located in Bengaluru, India. In this role, you will be joining the Checkout & Bag Team as well as the NGC Team and will be responsible for leading large, cross-functional teams to accomplish complex projects across matrixed organizations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, create and simplify processes, and simultaneously support multiple projects impacting a growing global organization. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs and balance business needs versus technical constraints. Maturity, curiosity, creative problem solving, and team leadership are all essential for success in this role.

- Provide Agile Program Management to Digital Commerce Core team

- Provide technical insight to facilitate discussions regarding Commerce platform.

- Partner with platform hosting vendor and work in tandem with vendor's Technical Account Manager to assess risk, coordinate, and schedule all activities occurring on the Commerce platform on pre-production and production environments.

- Manage bi-weekly releases including driving code reviews, release sign-off, performance testing requests, and post-release testing sign-off.

Drive critical ongoing process improvements with the Commerce platform release and Digital Commerce Core team.

Required Skills & Experience

Over 5 years of Technical Project/Program Management experience; ideally from a digital, e-commerce or retail domain

Hands on experience managing agile project

Demonstrated experience translating business strategy into technical roadmaps.

Proven experience leading digital projects working with multi-national front and back-end development teams

Proficient with Project Management tools such as Jira, Confluence, etc.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.