Sr Systems Administrator

Day to Day
Insight Global is seeking a Systems Administrator to join one of a Retail Client in Vancouver BC. The Senior Systems Administrator (Jira/Atlassian Cloud Administrator) will lead implementation and coordination of system change, act as subject matter expert for technology systems for maintenance and more. They will support over 6500 users, resolving tickets as they arise to meet user needs.

Principal Duties and Responsibilities:
Ability to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures
Work with different portfolio teams to enable custom workflows, screens, fields, and dashboards
Train end users on JIRA features during project deployments and with ongoing support
Administer JIRA deployment, focusing on providing a platform for teams to administer, track and report on department-wide projects and issues
Work independently with stakeholders and clients to design and deliver JIRA workflows to meet the stated and unstated business requirements
Create, copy, and administer JIRA projects
Configure integrations between JIRA and other common Atlassian tools
Create complex JQL queries and automations to help teams implement complex use cases

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Requirements:
5+ Years as a Systems Administrator working with Jira and related systems
Ability to create and customize complex JIRA workflows with JQL (JIRA Query Language), screen schemes, permission schemes, notification schemes,
Ability to translate requirements into JQL queries and automations
Support and troubleshoot Atlassian tools
Knowledge in Power BI, Script Runner, and other Atalsssian Plug-ins
Familiarity with REST APIs and designing solutions to leverage interfaces to build automation
Experience with Jira and Confluence cloud configuration, Jira Migration, and Plugins.
Agile principles and project management methodologies - sprints
Bachelors degree in engineering, CS, MIS, or commensurate work experience in a related field

Plusses:
- Power BI (reporting system) connection, integration, speak the language.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.