The Lead Site Reliability Engineer will be responsible for leading the support, development, and implementation of Site Reliability Engineering solutions for PeopleSoft & all applications across a large banking/financial services client. This team will work collaboratively with teams across several lines of business and other Technology and Operations partners as a requirement to succeed in its mandate. This individual will need advanced knowledge and experience working in an application development, support and/or technology operations organization. They should be able to take on a production support role and part with the SRE team in Consumer Banking, Commercial Banking and/or Wealth Management.
Perform application production support role including off-hours support.
Development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)
Run the production environment by monitoring availability and taking a holistic view of system health.
Build software and systems to manage platform infrastructure and applications. Improve reliability, quality, and time-to-market of our suite of software solutions.
Assist in incident management and problem management for applications in scope.
Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities.
Ensure availability and uptime of applications in scope, as per service level objectives.
Ensure compliance of all systems and applications in scope, including maintaining segregation of duties.
Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope.
Supports units goals to adopt automation solutions for applications in scope.
Apply design-thinking and agile mindset in working with SREs, Scrum Masters and partner team leads.
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Experience coming from a Peoplesoft background moving into a production support engineer role
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.