Support Engineering is a team within Cybersecurity Engineering team, that owns the change management and ongoing support for our security tools and additionally provides data pipelines for reporting purposes. The role will provide assistance to support our partners and stakeholders who utilize our suite of security tools. You will also partner with our customers in acquiring feedback and feature requests to drive product improvements.
Responsibilities:
* Install and support integrations of security software tools with other platform services and products
* Support patching, upgrades, and testing of security related software
* Partner closely with Global Architecture, Enterprise Platform and Engineering, Cyber Enablement Services, and Cybersecurity Operations to provide product life-cycle management on new and current products.
* Setup and support directory service integration of security software tools with our idP
* Identify gaps in security policy and administration, recommend solutions, and implement new and revised security standards, while working with partner teams to drive consistency and awareness
* Proactively identify and investigate potential issues and patterns in security controls and recommend mitigation strategies with partner teams
* Identify opportunities for automation to improve efficiency and effectiveness across systems
* API integration support
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
* 5+ years of security engineering experience (open to strong eager engineers with more junior experience)
* Experience with AWS and/or Azure cloud platforms
* Automation scripting experience in Python, Bash, etc.
* Experience with API related technologies such as JSON, REST, Swagger, and Postman
* Experience with CI/CD
* Experience building IaC practices and automating infrastructure deployment in a repeatable, consistent manner
* Working knowledge of security tools Wiz, Cribl, Splunk, MSFT Defender to name a few
* Excellent communications skills - ability to engage in deep technical discussions with customers and peers and become a trusted technical advisor
* Critical thinking, decision-making and leadership aptitudes
* Strong analytical and good interpersonal skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.