Salesforce Service Cloud Security Analyst

Insight Global is looking to hire a dynamic Salesforce Service Cloud Security Analyst to join North America's largest retail and wellness companies.

- Develop, update, and maintain security procedures, processes, and policies
- Lead incident response, risk communication, and risk reviews, and drive risk acceptance and treatment activities - Participate in incident response activities such as containment, eradication, and recovery efforts
- Create and maintain relevant documentation and conduct knowledge transfer activities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

· 5+ years of experience in cybersecurity, security analysis, or application/platform security.
· Strong understanding of Salesforce Service Cloud security: profiles, roles, permission sets, sharing rules, and data access models.
· Proven ability to maintain and prioritize a security backlog, aligning items to business risk and platform impact.
· Experience creating and delivering security awareness campaigns, communications, and training.
· Skilled in monitoring industry breaches, exploits, and attacker trends and applying findings to Salesforce threat modeling.
· Familiarity with secure development practices (Apex, LWC, API integrations) and common Salesforce-specific vulnerabilities.
· Hands-on experience with security tools (SIEM, vulnerability scanners, threat intel feeds, DLP, etc.).
· Ability to analyze and triage vulnerabilities, working with engineers to recommend practical mitigations.
· Strong collaboration with enterprise security, compliance, and governance teams to align with standards and incident response.
· Knowledge of compliance frameworks relevant to Salesforce (e.g., PCI DSS, GDPR, SOC 2).
· Excellent communication skills to bridge technical and non-technical stakeholders on security risks.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.