Project Manager

Insight Global is looking to hire a dynamic Senior Project Manager to join North America's largest retail and wellness companies.
- Knowledge of MS Office (Word, Excel, and PowerPoint).
- Ability to work collaboratively in a dynamic and fast-paced environment, managing multiple priorities
- Strong analytical, problem solving and root cause identification skills.
- Excellent communication skills - interpersonal, written and verbal.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

· 5+ years of experience leading Salesforce or enterprise SaaS projects with Agile delivery.
· Proven track record managing Salesforce Service Cloud initiatives (Case Management, Omni-Channel, Service Console, Knowledge).
· Strong expertise in Agile frameworks (Scrum, Kanban, SAFe) with hands-on experience facilitating all ceremonies.
· Skilled at backlog refinement, sprint planning, daily standups, retrospectives, demos, and release management.
· Servant-leader mindset: supporting and unblocking diverse teams of engineers, BAs, architects, and QA.
· Proficiency with Agile tools (JIRA, Confluence, or similar) for backlog tracking, reporting, and transparency.
· Strong stakeholder management and communication skills, ensuring alignment across business and technical teams. Having worked with product partners.
· Ability to manage risks, dependencies, and scope changes while keeping delivery on track.
· Passion for driving Agile maturity and continuous improvement within teams.
Proven success in delivering projects on time, within scope, and aligned to business outcomes.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.