Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking to hire a dynamic Project Manager to join North America's largest retail and wellness companies.
• Manage project progress, budget, milestones, communications, risks, issues, and dependencies
• Collaborate with business stakeholders to define project objectives, success criteria, and business requirements
• Create and maintain relevant documentation and conduct knowledge transfer activities
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
· Strong experience leading RFP process
· Strong experience working with 3rd party vendors / SI
· Proven experience leading WFM and CCAAS implementations, Verint and Amazon CCAAS strongly preferred
· Strong project management foundations (project planning, agile, budget management, resource management, status reporting, etc).
· Bachelor’s degree in business or related discipline.
· Ability to understand and navigate complex processes
· Familiarity with project management processes and tools
· Ability to work collaboratively in a dynamic and fast-paced environment, managing multiple priorities
· Strong analytical, problem solving and root cause identification skills.
· Coaching and mentoring skills, especially influencing others to move toward a common goal or vision.
· Must be a collaborator and able to work with and through others.
Knowledge of MS Office (Word, Excel, and PowerPoint).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.