Insight Global is looking for a Product Manager of digital store enablement for one of North America's biggest athleisure wear company's.
The key responsibilities of this role include
delivering new digital experiences to retail guests and overseeing the operations of all existing guest-facing
technologies in North American stores. The primary focus is on creating scalable in-store experiences that
efectively activate brand moments and engage guests through digital touch points.
Key Responsibilities:
1. Developing a Product Strategy: Take charge of the evolving digital retail experience strategy, outlining the vision
for leveraging technology in guest-facing experiences.
2. Managing the Product Lifecycle: Oversee all activities related to researching and designing, ensuring a
comprehensive approach to the product lifecycle.
3. Collaborating with Cross-Functional Teams: Work closely with cross-functional teams, including engineering,
design, Brand, Membership, and Community partners, to provide insights that inform strategic direction.
4. Collaborating with Retail Operations Partners: Work in tandem with Retail Operations partners to implement
store training and communication, ensuring enrollment and operational compliance across all in-store digital
experiences.
5. Compile Usage Analytics: Gather and analyze usage analytics from various digital retail experiences, including
digital store pages and local outreach. Utilize this data to inform business value and success metrics.
6. Compile Feedback Indicators: Gather feedback indicators from both store teams and guests related to in-store
digital experiences. Use this feedback to refine and enhance success metrics.
In essence, the Product Manager for Digital Store Engagement tools plays a pivotal role in enhancing the overall instore digital experience, contributing to the success and growth of lululemon's retail strategy
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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4-6+ years of experience in product management specific to digital store enablement or other related fields
Proven experience in consulting, with a strong ability to execute strategies effectively.
Ability to develop a clear vision and take an incremental approach to achieve goals.
Experience in engaging with community and membership teams to understand their strategies and how tools can enable them.
Strong focus on data analysis, tool usability, and understanding end-user behavior.
Ability to evaluate the value of driving emails and analyze user spending in-store.
Proficiency in Jira, Confluence, Figma, PowerBI (nice to have for analytics), Google Analytics, Microsoft Suite, and PowerPoint/ Miro.
Experience in retail is preferred, but open to candidates with backgrounds in CRM and other relevant fields.
Strong understanding of UX design and improving user experiences.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.