The Enterprise Mobility and Cloud Infrastructure team is a world-class delivery group that builds and maintains the underpinnings of lululemons technology environment. We are multiple product and platform teams that share a passion for continuous and high-quality delivery and work closely with our internal teams and our business partners. With these business and technology partners we co-create a powerful roadmap to deliver amazing experiences to our guests with innovation, value and reliability.
A day in the life:
As an Apple Infrastructure Engineer, youll work collaboratively across diverse teams, while also independently contributing to the following key responsibilities:
Device Management Expertise: Act as a Subject Matter Expert (SME) for macOS/iOS/iPadOS endpoint management, helping ensure a seamless user experience.
Lifecyle Management: Develop and maintain device lifecycle processes such as:
o Zero-touch deployments
o Policy creation
o Configuration profile development
o OS updates
o Application packaging and management
o Endpoint security
Production Support: Provide ongoing support for endpoint management across a large, geographical distributed environment.
Automation & Documentation: Automate processes and document operational procedures to increase efficiency and transparency.
Continuous Improvement: Research, design, and implement new technologies and solutions to improve the end-user and business experience.
Collaboration: Work cross-functionally with other technical and non-technical teams to align on objectives and deliver results.
Leadership & Mentorship: Actively participate in mentoring junior team members guiding them through the complexities of our systems.
Stakeholder Engagement: Partner closely with Product Owners, Project Managers, Scrum Master, and other key stakeholders to ensure project scope and technical requirements are met.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Has 3+ years of relevant experience with Enterprise Mobility Management (macOS and iOS/iPadOS)
Device management experience
o Expertise in configuring and managing device lifecycle processes in Jamf Pro.
o Experience with Entra ID and Microsoft 365 services, including deployment and configuration.
o Proficiency in using Jamf Pro to deploy software, manage configurations, and optimize user experience.
Experience with Bash, PowerShell, and Graph API scripting to create and maintain custom automation scripts.
o Maintaining scripts using version control.
Experience in deploying security policies, upgrading macOS/iOS/iPadOS, and managing security vulnerability updates.
o Familiarity with Jamf Configuration Profiles, Smart Groups, and reporting/analytics to optimize device management.
Strong knowledge of Entra ID, Microsoft Security, and endpoint security practices.
Jamf 200+ certifications are a plus.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.