Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
We are seeking an Analytics Engineer / BI Engineer to support enterprise-scale retail analytics across Global Operations & Support at an enterprise retailer in Vancouver BC. This role focuses on building a robust data layer in Snowflake and delivering high-impact Power BI dashboards used by both technical and business stakeholders. Enterprise retail experience is required. Key Responsibilities:
- Backend (60%)
o Engineer and maintain analytics-ready data models in Snowflake
o Source, transform, and integrate data from ServiceNow and other enterprise systems
o Build scalable, reliable data layers to support enterprise reporting
o Ensure data quality, performance, and governance best practices
- Frontend (40%)
o Design and deliver Power BI dashboards and reports for operational and leadership audiences
o Apply DAX and BI best practices to create clear, actionable insights
o Support both standardized reporting and ad-hoc/exploratory analysis
- Cross-Functional
o Partner closely with business leaders, architects, vendors, and data teams
o Translate ambiguous business needs into effective analytics solutions
o Influence decision-making through KPIs and operational metrics
o Lead and contribute to strategic analytics initiatives across Operations & Support
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 4–7+ years experience in Analytics Engineering, BI Engineering, or Advanced Analytics
- Enterprise retail experience (required)
- Strong SQL skills; experience with Python preferred
- Hands-on experience with Snowflake, Power BI, DAX, and ServiceNow Performance Analytics
- Experience working with large, complex, multi-source datasets
- Strong communication skills with the ability to partner across tech and business teams
- Experience with operational metrics (SLAs, incidents, CSAT, contact center analytics)
- Highly proactive, organized, and comfortable managing competing priorities
Nice to Have Skills & Experience
- Experience with people analytics (forecasting, scheduling, turnover)
- Exposure to AI-enabled or advanced analytics reporting
- Familiarity with Microsoft 365 tools (Power Automate, SharePoint)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.