Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
We are seeking a Senior Technical Business Systems Analyst (BSA) to support a large‑scale Salesforce technical refactor initiative focused on eliminating technical debt, modernizing the Salesforce data model, and enabling future Salesforce platform capabilities (including Loyalty Cloud).
This is a deeply technical BSA role, not a traditional business‑requirements or feature‑delivery position. The work is foundational, platform‑oriented, and highly detail‑driven—focused on how Salesforce works, not on delivering new end‑user functionality or commercial outcomes.
This role will be central to ensuring clarity, alignment, and precision across a complex migration that includes a full transition to Person Accounts and extensive re‑linking of Salesforce objects and data relationships.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 6+ years of experience as a Business Systems Analyst or Technical BSA, with significant Salesforce exposure.
- Strong hands‑on understanding of Salesforce:
- Data models and object relationships
- Standard vs custom objects
-Activities, sharing, and security models
- Demonstrated experience supporting Salesforce data migrations or major platform refactors.
- Experience working in environments with significant technical debt and legacy Salesforce implementations.
Nice to Have Skills & Experience
- Direct experience with Salesforce Person Accounts implementations or migrations.
- Experience supporting Salesforce industry clouds (e.g., Loyalty Cloud).
- Background working on platform or architecture‑first initiatives rather than feature delivery.
- Experience partnering closely with QA teams on regression‑heavy programs.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.