Automation QA, Salesforce

Insight Global is looking for an Automation QA to join a global auctioneering company. You will own quality for a critical Salesforce-centric stack—designing test strategies, building and maintaining automation, and partnering closely with product, engineering, and manual QA to deliver reliable releases on a predictable cadence. You combine risk‑based testing with strong technical acumen to provide fast, relevant feedback and high regression coverage across UI, API, integration, performance, and data layers.

What you’ll do
Own the testing strategy and automation for a Salesforce ecosystem (Sales, Service, Experience Cloud), ensuring high coverage across UI, REST APIs, integrations, business workflows, databases, and performance/load.
Learn the product architecture end-to-end; analyze complex requirements and business implications; derive high‑value test scenarios and write efficient, maintainable test cases.
Design and implement test automation frameworks; identify and automate critical regression tests; ensure robustness, stability, scalability, and CI/CD integration.
Establish common processes and standards, coordinating test activities across teams and aligning tooling, environments, data management, and quality gates.
Report defects clearly and succinctly; support rapid triage and root cause analysis; communicate test status, risks, and readiness across the SDLC.
Make decisions on planning and estimation, test milestones, tooling selection, and escalation/closure processes to enable timely, high‑quality releases.
Collaborate with manual QA (e.g., test case design and Jira workflows) to translate manual scenarios into automation, focusing on business value and maintainability.
Partner with automation engineers in adjacent teams working within the same stack, sharing patterns and leveraging community best practices to unblock challenges.
Research and evaluate new technologies and frameworks; define mid‑ to long‑term testing architecture and continuously improve the automation stack.
Mentor teammates, strengthen team practices, and maintain productivity in the face of ambiguity while driving high customer satisfaction.
Support a strong safety culture, taking personal responsibility to keep yourself and your colleagues safe every day.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Salesforce platform QA & automation expertise (required):

Hands-on experience testing and automating within Salesforce (Lightning, Apex unit testing awareness, REST/SOAP APIs, integrations, data model, security/permissions).
Ability to traverse the Salesforce ecosystem, understand complex business workflows, and design risk‑based test strategies for multi-cloud implementations.


7+ years as a tester for major application integration projects or product releases.
4+ years designing, developing, and implementing QA best practices (test strategy, risk‑based testing, quality gates, defect lifecycle).
3+ years building test automation frameworks (architecture, reusable libraries, test data strategy, CI/CD).
3+ years developing and maintaining automated tests using tools such as Selenium, Appium, Cucumber/BDD, TestNG, REST Assured.
3+ years in programming (e.g., Java), writing clean, modular, and maintainable test code.
Proven experience with Postman, Jenkins CI, Zephyr/Jira (including ZAPI), JMeter, and SQL.
Track record of long‑term tenure and seeing products through multiple release cycles; someone who owns the role, performs consistently, and sticks around to evolve the stack.

Nice to have (Preferred)
College diploma or University Degree in Computer Science, Engineering, IT (or equivalent experience).
Technical certifications in software engineering or QA; Salesforce certifications (Administrator, Platform Developer I/II, App Builder) are a plus.
Experience leading across UI, API, Integration, Database, Performance/Load testing with a mix of manual and automated approaches.
Experience integrating automation with CI/CD pipelines, test environment management, and quality dashboards.

How you’ll succeed
Ownership mentality: You will be responsible for solving the automation challenges and making decisive calls on tooling, approach, and prioritization.
Technical strength & resourcefulness: Comfortable traversing front‑end and back‑end layers, quickly plugging into the team and ecosystem.
Collaboration & communication: Clear, concise communication; effective defect reporting; and productive partnership with cross‑functional teams.
Analytical rigor: Confident interpreting test results, making recommendations, and balancing risk, coverage, and speed.
Mentorship & teamwork: Strengthen others through coaching; promote best practices and consistency across teams.

Tooling & Tech You’ll Use
Languages: Java (primary), plus scripting as needed.
Automation & Test Frameworks: Selenium, Appium, Cucumber/BDD, TestNG, REST Assured.
APIs & Integration: Postman, REST/SOAP, Salesforce integrations.
Performance: JMeter.
CI/CD & Test Management: Jenkins, Jira, Zephyr, ZAPI.
Data: SQL; Salesforce data models and permissions.
Coverage: UI, API, Integration, Business E2E, Database, Performance/Load.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.