Manager, Retail Experiences

A large retail client is seeking an Event & Production Manager to own the end-to-end process for in-store activations, celebrity/influencer engagements, and event approvals across retail properties. This role ensures flawless execution, compliance, and brand alignment while driving process improvements and strategic storytelling for leadership.
The responsibilities of this position include managing approval workflows for over 2,000 events annually (pop-ups, food trucks, concerts, celebrity appearances), coordinating approximately 100 in-store filming and production shoots per year, and acting as the on-site lead for high-profile activations. The Event & Production Manager will own the event approval process, identify gaps or inefficiencies, and develop/enforce standard operating procedures for rogue activities and vendor coordination. Additional duties include partnering with cross-functional teams (agency, influencer, supplier, operations) to streamline workflows, building monthly recap decks to highlight events and insights, providing leadership with data-driven reports, and recommending strategies for leveraging celebrity/influencer engagements for brand impact. The ideal candidate will also liaise with external partners and internal teams to ensure alignment on objectives, deliverables, and compliance requirements.

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Minimum 5 years of experience in event, activation, or production management, preferably within retail, entertainment, or agency environments
Proven track record managing high-volume event workflows, in-store activations, and celebrity/influencer engagements
Strong organizational skills with experience developing and enforcing standard operating procedures
Ability to build data-driven reports and strategic recap decks for leadership
Excellent communication and stakeholder management skills, including experience partnering with agencies, vendors, and cross-functional teams
Comfortable working in fast-paced, dynamic environments and serving as the on-site lead for high-profile activations
Positive attitude and collaborative mindset
Experience creating decks/presentations and reporting on progress of events and activations

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.