Job Description
Warmly greet and assist all visitors, employees, and vendors at the front desk.
Manage guest check-ins and ensure security protocols are followed.
Triage incoming tickets and route them to the appropriate internal teams.
Coordinate shipping and receiving of packages, including logging and distribution.
Maintain a clean, organized, and professional front desk and lobby area.
Manage conference room bookings and calendar updates via Google Calendar.
Communicate effectively with internal teams via Slack and other tools.
Support workplace operations and customer experience initiatives as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2–4 years of experience in a front desk, office coordinator, or customer-facing role.
Strong interpersonal and communication skills; outgoing and approachable demeanor.
Proficient in Google Workspace (especially Google Calendar) and Slack.
Experience with ticketing systems and basic office logistics (shipping/receiving).
Highly organized, detail-oriented, and able to multitask in a dynamic environment.
Comfortable working independently and taking initiative.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.