A client of Insight Global is seeking high skilled Transportation Specialists to growing an intermodal operations team. These people will be responsible for end to end execution for all loads shipped on the 1P network. This person must ensure timely pick up and delivery of the freight vendors to the proper locations and must address disruptions in the supply chain as they arise, keeping stakeholders informed and communicating any issues.
Communication with customers (Carriers, Rail Road partners, Vendors/Suppliers) and stakeholders (Program Managers, Fulfillment Centers, Amazon Managed carrier programs)
Pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
Understand performance metrics to assist with driving business results
Rectify disruptions, breaks in process and follow standard work to make decisions that make sense based on available data
Provide real-time customer experience by working in a fast-paced operating environment
Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams
Deliver follow through on the resolutions to ensure the information is delivered
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
Communication, both verbal and written as their data and findings are critical to tracking trends and performance inefficiencies
Key job responsibilities
Communication with customers (Carriers, Rail Road partners, Vendors/Suppliers) and stakeholders (Program Managers, Fulfillment Centers, Amazon Managed carrier programs)
Pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
Understand performance metrics to assist with driving business results
Rectify disruptions, breaks in process and follow standard work to make decisions that make sense based on available data
Provide real-time customer experience by working in a fast paced operating environment
Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams
Deliver follow through on the resolutions to ensure the information is delivered
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
Communication, both verbal and written as their data and findings are critical to tracking trends and performance inefficiencies
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.