Revenue Cycle Strategy Manager

Insight Global is seeking an experienced Revenue Cycle Strategy Manager to lead the strategic direction and optimization of revenue cycle performance for a high-volume healthcare walk-in center. This role is highly strategy-forward, with significant exposure to executive leadership, and plays a critical role in driving financial sustainability, compliance, and operational efficiency within a predominantly Medicaid payer environment (approximately 80%).
This individual will serve as a thought partner to clinical, operational, and financial leaders—using data, payer insight, and process design to influence decision-making and strengthen revenue outcomes across the organization.

Key Responsibilities
- Provide strategic oversight of the end-to-end revenue cycle, with a primary focus on back-end functions including eligibility, credentialing, coding, billing, claims, collections, and targeted denial management.
- Partner closely with executive leadership, operations, and clinical teams to align revenue cycle strategy with care delivery models, growth initiatives, and regulatory requirements.
- Lead and develop a team of 7–10 revenue cycle professionals, establishing accountability, performance expectations, and continuous improvement practices.
- Serve as the subject matter expert for governmental payers, with deep expertise in Medicaid programs, reimbursement structures, and payer behavior.
- Analyze trends in payer performance, reimbursement patterns, and denial drivers to inform strategic recommendations and operational adjustments.
- Own and monitor key revenue cycle KPIs (e.g., cash flow, AR days, first-pass resolution), translating data into actionable insights for leadership.
- Oversee quality assurance and governance across credentialing, payer selection, eligibility verification, and claims submission to ensure accuracy, compliance, and scalability.
- Provide high-level guidance on complex coding and billing scenarios, ensuring appropriate modifier usage and regulatory alignment.
- Identify opportunities for process optimization, automation, and workflow redesign to improve efficiency and financial outcomes.
- Act as a strategic problem solver, proactively addressing risks and opportunities within the revenue cycle landscape.

This is a hybrid role out of Scottsdale, AZ. Salary ranges between $115-120k base + bonus, with total annual take home opportunity at $140k. Candidate will be eligible for medical, dental, and vision benefits through the client directly, as this is a permanent position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5-10+ years of progressive experience in Revenue Cycle Management
• Strong, demonstrated experience with governmental insurance programs, especially Medicaid
• Advanced knowledge of healthcare billing regulations, compliance standards, and payer reimbursement methodologies
• Experience with and competence in medical coding
• Experience managing RCM staff and/or third-party billing vendors
• Hands-on working experience with EHR's
• Implementation experience
• Strategic thinker; will need to direct and give strategy as opposed to constantly get into the work for their team
• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred, not required

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.