Job Description
What You’ll Do
QMS Configuration & Integration
Configure a quality management system for managing quality, safety, and compliance in businesses workflows, forms, fields, dashboards, and user roles across assigned modules.
Support integration activities between the quality management system and ERP, PLM, Supplier Portal, and other internal systems.
Assist with data mapping, migration planning, and validation activities.
Troubleshoot configuration or integration issues during testing and rollout.
Requirements & Cross-Functional Support
Work with Quality, Supplier Quality, Engineering, Operations, Supply Chain, QMS, and IT to understand requirements and translate them into quality management system configurations.
Participate in VOC workshops to document user needs, workflow expectations, and reporting requirements.
Create process maps, user stories, integration plans, and configuration documentation.
Testing, Rollout & Change Support
Support UAT planning, test case creation, execution, and issue tracking.
Assist in preparing pilot groups, reviewing early user feedback, and refining system workflows.
Contribute to training materials, quick guides, and user onboarding resources.
Provide support during go-live and stabilization periods.
Deployment & System Handoff
Support pilot execution and address configuration issues through stabilization.
Document final workflows, configurations, and integration details for internal QMS ownership.
Prepare handover packages including configuration specs, test scripts, role permissions, and admin guides.
Train QMS functional owners and relevant teams on system operation, workflows, and maintenance.
Ensure quality management system modules are transitioned smoothly to the Quality Systems team for long-term management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor's Degree in Engineering or related technical field
3+ years of experience with Quality/Quality Management Systems
3+ years of experience with implementation/integration of a QMS software
Experience building user acceptance tests (UAT), documenting workflows, presenting to stakeholders, and overall workflow design
Experience in a high-growth manufacturing industry
Nice to Have Skills & Experience
ETQ Reliance experience
Healthcare or Aerospace/Defense manufacturing background
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.