Job Description
The Manager, Delivery Management spends their day overseeing the execution of the organization’s most complex and high impact technology initiatives, ensuring disciplined delivery from ideation through deployment. They partner closely with senior business and IT leaders to prioritize work, set delivery strategy, and maintain clear, transparent visibility into progress, risks, and outcomes. Acting as the primary escalation point, they proactively identify and resolve delivery challenges, knock down organizational barriers, and challenge plans to ensure quality, speed, and value realization. The role balances strategic leadership with hands on governance, stakeholder communication, and people development—coaching delivery leaders, strengthening delivery standards, and driving continuous improvement across the enterprise.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 8+ years of experience in IT delivery, information services, or process technology, including 5+ years leading large, complex system implementations
• Proven success delivering enterprise scale, global initiatives across applications, infrastructure, cloud, data, and security
• Strong command of delivery governance, including scope, budget, timeline, quality, and value realization
• Demonstrated ability to act as the primary escalation point, removing barriers and resolving high risk delivery challenges
• Exceptional indirect influencer with the ability to lead across teams and stakeholders without direct authority
• Executive level stakeholder communication, transparency, and negotiation skills
• Experience leading and evolving delivery methodologies (Agile, Waterfall, hybrid)
• Strong business and financial acumen, able to connect delivery outcomes to enterprise priorities
• Experience leading, mentoring, and developing delivery management professionals
• Ability to thrive in high pressure, ambiguous, fast paced environments
• Proficiency with enterprise delivery tools (Azure DevOps, Jira, MS Project, ServiceNow, Planview)
Nice to Have Skills & Experience
• Master’s degree (MBA, MIS, or related discipline)
• PMP, PRINCE2, ITIL, SAFe, or equivalent certifications
• Experience leading enterprise-scale digital transformation, cloud migrations, or IT modernization initiatives
• Proven vendor and third-party delivery management experience
• Expert knowledge of Agile, Waterfall, and hybrid delivery methodologies
• Advanced proficiency with enterprise delivery tools (Jira, Azure DevOps, MS Project, ServiceNow, Planview)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.