Field Service Engineer

Post Date

Oct 08, 2024

Location

Phoenix,
Arizona

ZIP/Postal Code

85083
US
Dec 23, 2024 Insight Global

Job Type

Perm

Category

Engineering (Non IT)

Req #

PXS-739670

Pay Rate

$67k - $87k (estimate)

Job Description

Responsible for on-site installation, modification and up-grading of all company product lines. Verifies tool operation after installation or modification. Coordinates with customer for proper post-installation operation of our equipment. Serves as customer liaison with
customer on technical or administrative matters for assigned projects. Provides feedback to service, sales and technical support groups on customer needs and
requests. Has strong trouble shooting skills and responds, as needed to customer sitesfor On-Call service work.

Performs on-site and off-site installations. Parts check, Machine move-in, Hardware set up/assembly and mechanical leveling.

Cabling and wiring - cable cut, termination, connection. Must have knowledge of signal flow in the machine.

Assists senior installers with operation checks - power on, wafer and cassette teaching (must know the total flow procedure of installation, perform mechanical & electrical
adjustment/alignment, entry-level troubleshooting ability)

Assists senior installers with Interlock checks - all interlock checking (has entry level
comprehension about all hardware/software interlocks.)

Assists senior installers with total operation checks - vacuum leak check, gas system leak check, temperature check, gas hook up (has entry level comprehension and ability to assist in the performance of all items.)

This Role can pay between $65K - 87K based on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

MUST BE OPEN TO 90% TRAVEL ACROSS THE US

3-5 Years of Experience working in a mechanical troubleshooting/maintenance/repair role

Strong ability to problem solve and work through ambiguous challenges.

Nice to Have Skills & Experience

1+ Years of experience working in the semiconductor industry

Experience working on Diffusion Toolsets

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.