Job Description
Our client, a local municipality, is currently seeking an experienced Desktop Support professional. This person will work in an on-site model, Monday through Friday, 8:30 a.m. to 5:30 p.m.
This candidate will be the primary point of contact for multiple lines of business within the organization, so they must be well-versed in working with and troubleshooting a multitude of technologies.
The ideal candidate has at least 5 years of experience in Tier 2 desktop support and is comfortable in customer-facing environments.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5 Years of desktop support experience in an enterprise-level organization.
Professional experience working for organizations that utilize multiple network and system environments.
Professional experience with Active Directory.
Hands-on imaging experience.
Nice to Have Skills & Experience
State or local level government experience
Experience imaging devices with Tanium
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.