Assistant Technical Service Engineer

Insight Global is hiring an Assistant Technical Service Engineer for a client within the Semiconductor industry. This work will include but not limited to, installation and commissioning, troubleshooting / field rectification, service technical support and customer service.

Responsibilities:

· Assess and repair electrical or IT communication failures

· Support installation, commissioning activities, and field troubleshooting

· To train customers and new hire engineers the proper installation and field troubleshooting

· Provide service report on assigned task and daily repot for management

· To attend required safety training both internal and external prior to field entry

· Ensure and comply with healthy and safe work procedure. Monitor field service works comply with company/customer site policies & procedures.

· Communicate with customers about work time, fault repairs, and downtime, working to minimize customer wait time and maximize solution efficiency

· Maintain a good working relationship with clients, third-party contractors, and parts vendors

· Support Country manager in product sales

· All other ad-hoc duties assigned

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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· High school diploma or equivalent

· Military background (strongly preferred)

· Strong knowledge of electrical troubleshooting and repair

· Use of Microsoft Office applications

· Comfortable working with small objects and have good hand-eye coordination. Strong problem-solving skills and the ability to work well under pressure are also must-haves. You must also be able to follow instructions carefully and adhere to strict safety protocols.

· Comfortable working in cleanrooms and be responsible for a variety of tasks and to have strong attention to detail and be able to work in a fast-paced environment

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.