Insight Global is looking for a traveling Field Service Engineer to join a leading semiconductor client in the Chandler Arizona area. An ideal candidate is someone who is a self-starter, has a positive attitude, is a team player, and can support our systems at the customer site in a professional manner. The FSE will perform engineering and technical activities, while utilizing company's R&D teams to direct technology development of new products. The FSE will be responsible for trouble shooting equipment, communicating any problems to the division, quantifying the problem and formulating a clear solution to headquarters. Additionally, the FSE will support to equipment installations, add-ons, and upgrades and will maintain proper reporting methods for all activities of customer support. The FSE will maintain inventory and ensure proper level of stock is available at any given time. They will produce a weekly report on assigned customers/systems covering: system's status, pare to chart, forwarding of all FSRs, customer's relevant information, sales support issues, and inventory consumption and levels (monthly). This FSE will play a key role in collaborating with the sales and customer on-site evaluations and will provide technical insight to the sales team.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- Working knowledge of integration with different equipment platforms, communication protocols such as SECS/ HSMS
- KLA experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.