Customer Support Specialist

Post Date

Sep 04, 2025

Location

Chandler,
Arizona

ZIP/Postal Code

85226
US
Dec 18, 2025 Insight Global

Job Type

Contract

Category

Customer Service

Req #

MIA-931ec30c-5552-4230-ad87-cc27008ac337

Pay Rate

$18 - $22 (hourly estimate)

Job Description

Coordinate responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. Managing emails and supporting order entry and shipment/delivery status. Coordinate collection and processing of supplier and/or customer data and information regarding delivery of spare parts, provisioning products or related services. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. The hourly rate is between $15-17.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

- Strong background in customer service support
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office and Excel, including creating vlookups and pivot tables
- Experience in supply chain/distribution industry or department
- Self-motivated and strong organizational and time management skills

Nice to Have Skills & Experience

- Experience with SAP and salesforce
- Aerospace industry experience
- Bachelor’s Degree – Supply Chain Management, Business Administration or related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.