Head of ETRM Systems

Insight Global is looking for a Head of ETRM Systems to join a large North American power generation company, working 3 days a week on-site in Calgary, Alberta. The successful candidate will be responsible for the leadership, performance, and continuous improvement of all systems supporting the Energy Trading and Risk Management (ETRM) business processes. This role oversees the technical and functional support, maintenance, and enhancement of applications supporting Commodity Portfolio Management, Risk and Credit, Settlements, Complex Accounting, Compliance, Legal, and Managed Portfolios & Offsets (MP&O).




Key Responsibilities:

- Lead and evolve the ETRM Applications Support organization, aligning technical services with business priorities.
- Oversee end-to-end support for specialized commodity lifecycle processes from transaction origination through to settlement.
- Drive the enhancement and operational stability of core
-ETRM systems including Commercial Reporting, Risk, Credit, Legal, and MP&O platforms.
- Provide strategic leadership to a cross-functional team of Business Analysts and IT professionals; report directly to the CIO.
- Ensure high availability, security, and performance of business-critical applications through robust support, maintenance, and governance practices.
- Define and track key performance indicators for service delivery, operational excellence, and customer satisfaction.
- Develop and maintain an optimized organizational structure with clear accountabilities, fostering a culture of innovation, safety, discipline, and high performance.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Experience:

- 10+ years of experience in ETRM systems or the commodity trading space
- 7+ years experience managing application services and processes
- 7+ years experience with developing, managing and maintaining enterprise-level applications
- 5+ years experience in progressively responsible leadership roles
- 5+ years' experience working with a Commodity trading support organization
- In-depth understanding of an ETRM business process (preferably focused on Allegro)
- Experience supporting an integrated energy trading and risk management (ETRM) system with multiple business stakeholders
- Understanding of Power, Natural Gas and Emissions commodity markets throughout North America
- A university degree in Computing Sciences (Computer Systems Technology diploma from a recognized technical institute) or a University degree in Business Administration or Management Information Systems

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.