This position is based in Troy, AL, so the individuals applying for this position should be located in or near the city of Troy.
-The Voice & Data Technician is responsible for the physical installation, testing, & troubleshooting of VoIP equipment, IP phone networks, and other network equipment including routers and switches. Must be proficient in VoIP and TDM voice services.
-Work with customers to resolve any troubles and be proactive in trying to eliminate outages.
-Work with customers, vendors and other companies to test new products. It is important to note that this work could require this person to fit in smaller spaces, lift equipment up to 50 lbs., etc.
-The Technician will be based in their local markets, providing onsite support for customers in that area and working from home when not onsite with customers. A company vehicle will be provided once brought on full time.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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-2+ year's professional experience installing, troubleshooting, deploying, dispatching, and/or maintaining VoIP systems using any of the following networking fundamentals: TCP/IP, Cisco/Adtran/Meraki routers & switches, APs, firewalls, command line configuration
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.