Job Description
Manage and maintain SharePoint content and sites
Draft, review, and coordinate interagency agreements (MOU, MOA, SLA)
Ensure service availability and coordinate with external teams as needed
Support recurring document reviews and compliance processes
Design and manage data collection and reporting tools
Analyze data and apply findings to improve processes and performance
Align tools and solutions with the mission and operational needs
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience with SharePoint and IT Service Management (ITSM) tools
SharePoint content management experience
Experience drafting, reviewing, and coordinating interagency agreements (MOU, MOA, SLA, etc.)
Experience designing, developing, and analyzing data collection, storage, and management tools
Knowledge of quantitative and qualitative data collection methodologies
Nice to Have Skills & Experience
Experience coordinating with external organizations and handling escalations
Experience supporting or conducting recurring document reviews
Understanding of how to align tools/processes to mission needs or performance improvement
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.