Job Description
An employer is looking for a Technical Support Engineer to support the Identity, Credential, and Access Management (ICAM) team under a government program. This role blends software engineering, cybersecurity, and operational support to enable secure identity and credential services across the organization.
The selected candidate will be based in Huntsville, AL and will support RSA SecurID token issuance, identity and credential lifecycle management, and ICAM system operations, with periodic travel to other government sites across the country.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Ability to obtain a public trust clearance
Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
Strong interpersonal, communication, and documentation skills
High integrity, strong accountability, and attention to detail
Ability to handle sensitive and confidential information appropriately
Ability to travel up to 25%
Nice to Have Skills & Experience
Exposure to Identity & Access Management (IAM) concepts
Familiarity with authentication protocols (SAML, OAuth2, OpenID Connect) Experience with programming or scripting (Python, Java, etc.)
Knowledge of PKI, multi-factor authentication, or token based authentication
Understanding of NIST cybersecurity frameworks or Zero Trust principles
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.