Job Description
An employer is looking for a Remote Salesforce Program Manager. Program Leadership: Lead end-to-end Salesforce implementations, including Sales Cloud, CPQ, Billing, and Experience Cloud, from discovery through go-live.
Cross-Functional Integration: Oversee complex integration projects involving Sage Intacct and other systems, ensuring seamless data flow and process alignment between CRM and ERP systems.
Agile Governance: Serve as a Scrum Master within the Scrum framework, managing the product backlog in Jira.
Stakeholder Management: Manage relationships with executive leadership, ensuring project transparency, risk mitigation, and alignment with organizational KPIs.
Process Optimization: Refine Agile methodologies to improve delivery velocity and quality across distributed technical teams.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
10+ years in Project/Program Management; 6+ years specifically dedicated to the Salesforce ecosystem.
Certifications
Salesforce Certified Administrator (Optional) and Certified Scrum Master (CSM) or PMI--PMP (Must Have).
Technical Depth
Hands-on experience with managing Salesforce CPQ & Billing or Other relevant QTC tool, Experience Cloud, and large-scale ERP integrations (NetSuite/Sage Intacct).
Tools
Mastery of Jira for project tracking and Agile ceremonies.
Methodology
Deep understanding of Agile/Scrum frameworks and the SDLC.
Nice to Have Skills & Experience
The Bridge Builder: Translate that "Business-to-Developer" communication skill into a Work Breakdown Structure (WBS
Systemic Thinker: You don't just see a Salesforce ticket; you see how a change in CPQ impacts revenue recognition in Salesforce.
Adaptability: Comfortable leading through ambiguity in fast-paced, evolving environments.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.