Job Description
• Provide billing and invoicing support for retirement programs, including trust funding and administrative fee processing
• Review and reconcile payroll deductions for retirement and deferred compensation plans
• Support pension funding submissions and maintain related documentation
• Serve as first line support for employee retirement inquiries after vendor escalation
• Partner closely with vendors (e.g., WTW, Voya, OneDigital) to track, escalate, and resolve issues
• Maintain detailed issue logs through resolution
• Support annual deferred compensation enrollment, including communications review and system testing
• Assist with retirement plan audits and audit response preparation
• Support retirement reporting, including employer match reviews and restoration calculations
• Help execute retirement strategy initiatives such as plan amendments and transitions
• Support and coordinate union related retirement communications
• Partner with internal stakeholders to ensure plan changes are implemented accurately
• Support full function retirement system stand up and transition, including HR system data and file feeds
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience supporting retirement, pension, and/or deferred compensation plans
• Bachelor’s degree required
• Strong understanding of retirement plan administration, payroll deductions, billing, and trust funding
• Experience managing and holding vendors accountable (recordkeepers, consultants, administrators)
• Demonstrated fiduciary responsibility and ownership of retirement programs
• High attention to detail with strong documentation and follow through
• Ability to manage multiple workstreams in a fast paced contract environment
• Strong written and verbal communication skills, including executive level communication (e.g., CFO conversations)
• Experience with HR systems and data flows, including troubleshooting file feeds
• Experience supporting retirement programs through organizational change
• Exposure to private equity environments preferred or acceptable
• Experience with mergers & acquisitions, specifically divestitures and stand up/transition work
Nice to Have Skills & Experience
• Background in HR, Total Rewards, or Benefits Administration
• Experience supporting annual enrollment activities
• Experience assisting with retirement or pension audits
• Union experience, including retirement related communications or negotiations
• Manufacturing industry experience
• Experience leading or supporting pension and 401(k) plan transitions
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.