Strategic Delivery Director

A large hospital system is hiring a permanent Strategic Delivery Director in Milwaukee, Wisconsin. Provides strategic leadership and guidance to both business and technology partners, ensuring alignment between hospital market needs and enterprise technology requirements. This role serves as a critical liaison between business stakeholders and technical teams—including applications, infrastructure, data, and security groups.
• Develop and sustain strong relationships with market executives in order to be a consultative partner on all technology topics while articulating short and long term operational implications and trade-offs on technology decisions.
• Develop and sustain strong relationships with Ascension Technologies leaders in order to influence change through articulating operational impact of technology challenges and opportunities.
• Develop a deep understanding of the market’s way of working plus the larger technology landscape in order to shape and influence the market’s vision for technology.
• Serve as the executive point for the delivery of all market technology needs and lead your team in comprehensive organization and oversight of the market technology portfolio.
• Actively partner with the market in technology ideation, decision making and prioritization including clear articulation of anticipated business return.
• Be an advocate for market needs within the larger organization while integrating with hospital standards and roadmaps.
• Initiate and lead market teams through change by communicating a compelling case for change.
• Manage a cross-functional market based technology operations team.

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7+ years of Information Technology experience (10+ years preferred) as a Program Director, Project Director, at an Enterprise Market level.
5+ years of leadership/management experience preferred
Bachelor’s degree required. Master’s degree preferred.
Strong understanding of technology usability and user‑centered design principles to drive adoption
Experience providing or supporting ATE (Application Technology Enablement) support
Working knowledge of Epic and STARS platforms to support effective adoption and utilization of modules
Hands‑on experience with Epic module implementation, including driving adoption of new workflows and operating models
Ability to support and enable adoption of Epic modules such as Registration, Surgery Scheduling, and related front- and back‑office workflows (specific modules to be confirmed)
Proven ability to partner with clinical and operational stakeholders to ensure successful rollout and sustained use of enterprise systems

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.