Job Description
We are seeking a Technical Writer for a 6–9 month contract engagement to support a growing organization in the data, analytics, and risk management space within the healthcare and insurance ecosystem. This role will focus on translating strategy and technical concepts into clear, structured business documentation and helping bring consistency to documentation practices.
The ideal candidate is a plug‑and‑play technical writer who can step in quickly, assess existing documentation, and help establish common definitions, standards, and processes. Much of the existing content lives within tools such as Confluence, and this person will help organize, refine, and formalize that content.
Key Responsibilities
Translate business strategy and technical concepts into clear, concise, and well‑structured documentation
Partner with business, product, and technical stakeholders to gather requirements and define documentation needs
Establish and standardize common definitions, terminology, and document structures across teams
Review, clean up, and formalize existing documentation, including content currently housed in Confluence
Create and maintain technical and business documentation such as:
Process documentation
Technical overviews and system documentation
Requirements and workflow documentation
Internal knowledge base and SOPs
Help improve document management practices, including organization, versioning, and accessibility
Work independently to identify gaps in existing documentation and proactively address them
Ensure documentation is accurate, up to date, and aligned with business needs
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experience as a Technical Writer or in a similar documentation-focused role
Proven ability to translate complex technical and strategic concepts into clear business documentation
Experience working in environments without established documentation standards and helping build structure from the ground up
Strong experience with Confluence or similar documentation and knowledge‑management tools
Excellent written and verbal communication skills
Ability to quickly ramp up in a new environment and work in a “plug‑and‑play” capacity
Comfortable working cross‑functionally with technical, product, and business stakeholders
Highly organized with strong attention to detail
Nice to Have Skills & Experience
Experience in healthcare, insurance, data, analytics, or regulated industries
Familiarity with document management best practices and governance
Experience supporting agile or product-based teams
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.