Market Segment Support Specialist

Post Date

Jul 19, 2024

Location

Germantown,
Wisconsin

ZIP/Postal Code

53022
US
Oct 05, 2025 Insight Global

Job Type

Contract-to-perm

Category

Corporate Operations

Req #

MKE-720318

Pay Rate

$18 - $22 (hourly estimate)

Job Description

The Market Segment Support Specialist provides strategic account support on a variety of customer inquiries related to; account set up, accounts receivable issues, tagging and tying within the company's procurement system. The Specialist serves as a centralized point of contact and works closely and collaborates with the entire SA Business Management team, National Account Managers (NAMs), Strategic and Regional Account Managers (SAMs/RAMs), as well as other departments and support teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Bachelor's degree preferred, but not required



Intermediate to advanced skills using Microsoft Word, Excel, and Power Point. G Suite experience highly desirable (Google Applications) to include; Sheets, Docs, Forms, Slides

Nice to Have Skills & Experience

Packaged Gas, Hardgoods knowledge, to include process and delivery mode highly desirable



Experience in reporting systems such as; SAP, AO/Crystal , PROS , Data Warehouse , Business Warehouse , Power BI

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.