Job Description
A client of Insight Global is looking to bring on an onsite Help Desk Technician for a healthcare/insurance company in Milwaukee, Wisconsin. They will be supporting 60-70 internal users that sit remotely and onsite. This person will be troubleshooting Mac and PC hardware as well as O365 products. When executives are onsite, they are looking for someone comfortable assisting in conference rooms with Microsoft Teams and EV equipment. This candidate will be joining a team of one additional help desk technician. This role is a six-month contract with the possibility of full-time employment afterward.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years troubleshooting with Mac & PC laptops.
- Office 365 experience
- Experience working with an Active Directory
-Experience troubleshooting servers.
- Ability to work M-F onsite in Milwaukee.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.