Help Desk Technician

Post Date

Jan 22, 2024

Location

Milwaukee,
Wisconsin

ZIP/Postal Code

53202
US
Jun 23, 2025 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

DGO-676564

Pay Rate

$20 - $30 (hourly estimate)

Job Description

A client of Insight Global is looking to bring on an onsite Help Desk Technician for a healthcare/insurance company in Milwaukee, Wisconsin. They will be supporting 60-70 internal users that sit remotely and onsite. This person will be troubleshooting Mac and PC hardware as well as O365 products. When executives are onsite, they are looking for someone comfortable assisting in conference rooms with Microsoft Teams and EV equipment. This candidate will be joining a team of one additional help desk technician. This role is a six-month contract with the possibility of full-time employment afterward.

Required Skills & Experience

- 5+ years troubleshooting with Mac & PC laptops.

- Office 365 experience

- Experience working with an Active Directory

-Experience troubleshooting servers.

- Ability to work M-F onsite in Milwaukee.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.