Job Description
Job Title: Aesthetic Patient Coordinator & Surgical Concierge
Location: Bellevue / Eastside Seattle Area
Schedule: Full-Time, Monday–Friday
Compensation: Competitive hourly pay + incentive opportunities
Job Summary:
A growing, high-end aesthetic surgical practice is seeking an experienced Patient Coordinator to support a luxury, elective care environment. This individual will be responsible for managing the full patient lifecycle—from initial inquiry through post-operative follow-up—while delivering a polished, concierge-level experience.
The ideal candidate is highly organized, emotionally intelligent, and comfortable discussing treatment plans, pricing, and financing options with patients in a professional and consultative manner.
Key Responsibilities:
Coordinate the end-to-end patient journey, including consultation scheduling, surgical coordination, and post-operative follow-up
Manage provider schedules and maintain an organized surgical calendar to ensure efficient clinic flow
Present treatment plans, pricing, and financing options clearly and confidently
Deliver a high-touch, concierge-level patient experience with strong communication and responsiveness
Support patient education, documentation, and day-to-day office operations
Collaborate closely with the clinical team to ensure continuity of care
Assist with in-office procedures, including local anesthesia cases
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications:
Prior experience in a patient coordination, scheduling, or client-facing healthcare role
Strong organizational and multitasking skills in a fast-paced environment
Excellent communication and interpersonal skills
Ability to handle sensitive patient information in compliance with HIPAA standards
Preferred Experience:
Background in aesthetics, cosmetic surgery, dermatology, plastics, oral surgery, or concierge medicine
Experience in a private-pay or elective healthcare setting
Experience discussing treatment pricing and financing options with patients
Experience supporting high-expectation clientele in a boutique or luxury environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.