Job Description
This consultant will primarily serve as a backfill resource while the core team leads a major initiative building OpTime and Anesthesia for a Community Connect site. The consultant will focus on standard operational and maintenance work, ensuring continuity and stability while the primary team remains in front and center on project execution and stakeholder engagement. The role includes managing and resolving OpTime-related tickets through ServiceNow, handling routine build, maintenance, and optimization requests, and supporting security, access, and role design needs. The consultant may be assigned discrete project components—particularly related to reporting, security, and access—but will generally operate in a support capacity rather than owning large-scale stakeholder-facing initiatives. During onboarding, the consultant will participate in daily check-ins and structured orientation sessions to learn team workflows, build standards, and ticketing processes. Ongoing collaboration will be primarily with the OpTime and Anesthesia support team, with occasional cross-functional work involving security, reporting, or clinical documentation teams as needed. Successful resources on this team have strong proactive communication, offering ideas, asking thoughtful questions, and clearly signal bandwidth or concerns. This environment values accountability, transparency, and initiative—consultants are expected to operate independently while speaking up early if support or clarification is needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-Epic OpTime certification
-5+ years of Epic OpTime build experience
-Strong build experience
-Robust reporting knowledge
-Experience supporting maintenance, optimization, and standard operational work during large-scale projects
-Deep understanding of Epic master files and workflows
-Proven ability to work as a fully independent contributor
-Proactive communication skills and willingness to ask questions
Strong hands-on experience with:
-Epic security, access, and role-based access design
-Security evaluations and access governance
-Reporting security and access
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.