Job Description
An employer is looking for a Remote Unified Communications Engineer. This person will need to have experience with an emphasis on the migration of phones from Teams to Zoom. They will lead the transition from Microsoft Teams to Zoom, including the implementation of Zoom Phone as the primary VoIP solution. This role is responsible for designing, deploying, and supporting Zoom-based communication systems, ensuring seamless integration with existing infrastructure, and delivering a high-quality user experience across the organization.
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Required Skills & Experience
6+ years of experience as a Unified Communications Engineer or similar
5+ years of experience in Zoom platform administration, including Zoom Phone.
5+ years of experience in consolidating systems
5+ years of hands-on experience with VoIP technologies, SIP protocols, and network fundamentals.
Experience with Microsoft Teams, including migration strategies and coexistence planning.
Familiarity with identity management systems (e.g., Azure AD, Okta) and SSO integration.
Excellent troubleshooting skills and ability to work independently or in a team.
Strong experience with AWS as a cloud
Strong communication and documentation skills.
Nice to Have Skills & Experience
Certifications in Zoom, Microsoft, or VoIP technologies (e.g., Zoom Certified Integrator, Microsoft 365 Certified).
Experience with UCaaS platforms and enterprise collaboration tools.
Background in project management or experience working in Agile environments.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.