Job Description
Role Summary
As a Software Development Engineer (SDE) in the LENS-E engagement, you will develop, maintain, and enhance automation, monitoring, and DevOps pipelines to enable operational efficiency, reduce toil, and support sustained engineering initiatives. You will work closely with SREs and program leadership to deliver proactive solutions that align with SLAs/KPIs, while embedding modern practices such as AIOps for predictive monitoring.
Responsibilities
· Develop automation solutions to handle recurring tasks (cert renewal, patching, monitoring, telemetry collection).
· Build and enhance monitoring frameworks leveraging Azure Monitor, Kusto queries, and custom telemetry pipelines.
· Maintain and extend CI/CD pipelines (Azure DevOps) to improve deployment efficiency and resilience.
· Support sustained engineering efforts by developing tooling for backlog burndown, IcM repair items, and PIR-driven improvements.
· Contribute to dashboard development (Power BI, KQL) for SLA, KPI, and engineering efficiency reporting.
· Collaborate with SREs to implement AIOps-style proactive alerting and remediation playbooks.
· Participate in code reviews, knowledge sharing, and cross-training to increase team capability.
· Document technical solutions, automation runbooks, and developer best practices.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
· Strong programming background in C# .NET Core, Python, or JavaScript/TypeScript.
· Experience with Azure DevOps pipelines, Git repositories, and backlog management.
· Proficiency with infrastructure as code (Bicep, ARM, Terraform) for environment updates and deployments.
· Strong knowledge of observability frameworks (KQL, App Insights, Log Analytics).
· Familiarity with AIOps concepts (event correlation, auto-remediation, anomaly detection).
· Experience building metrics and reporting dashboards (Power BI, custom visualizations).
· Ability to work in Agile/Scrum environments and deliver against sprint commitments.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.