Job Description
We are seeking a Technical Program Manager to support a centralized Quality Assurance organization serving enterprise-scale game studios.
This role sits at the intersection of data engineering, data solutions and applied science, and product management, ensuring that our team’s efforts are directly aligned with strategic business outcomes.
We are a high-performing team with big aspirations to drive customer value by enabling Game Studios to ship the highest quality gaming experiences that players will love. This position requires cross-team collaboration, the ability to influence others, technical expertise, strong communication skills, and a proactive approach to solve problems in a complex environment.
The successful candidate is a strategic problem solver who understands how to motivate teams, enable accountability, and ensure progress across complex, multi-team initiatives.
Responsibilities
Cross-Team Collaboration: Work side-by-side with Data Solution Engineers, Applied Scientists, Data Scientists to foster a culture of transparency and shared accountability.
Business Alignment: Coordinate with Product and Data Engineering leads to ensure all work maps to organizational priorities and business outcomes.
Azure DevOps Management: Diligently maintain work items in Azure DevOps, making sure every project and task is documented with clarity and accuracy.
Project Tracking: Maintain a live, accurate picture of the status of all ongoing initiatives. Stay in frequent contact with engineering teams, providing regular updates and seeking clarifications as needed.
Drive accountability: Be confident and assertive in holding teams accountable for progress, deadlines, and deliverables. Identify risks, escalate roadblocks, and coordinate solutions to keep projects moving forward.
Weekly status updates: Generate clear, actionable weekly reports for leadership and stakeholders to understand project status and resource allocation.
Initiative curiosity: Display an active interest in the diverse projects underway, taking the initiative to learn about the context, challenges, and goals of each. Seek opportunities for learning and deeper engagement with technical and strategic subject matter.
Backlog ownership: Maintain and groom the Azure DevOps backlog for Team, ensuring it is well-organized, prioritized, and reflective of current needs and future aspirations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Extensive hands-on experience working in Azure DevOps (administration, process setup, project creation, etc.)
Proven program/project management experience in technical or engineering organizations
Strong organizational and presentation skills
Experience working directly with Data Engineers and Data Scientists
Familiarity with Agile methodologies (Scrum, Kanban, etc.)
Excellent verbal and written communication skills
Experience with MS Project, Azure DevOps/VSO, SharePoint, and related tools
Nice to Have Skills & Experience
Experience in the video game industry
Previous professional experience working at Microsoft
Experience working with software quality/test teams
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.