Insight Global is looking for Data Entry and Customer Service professionals to join a global shipping and logistics company. These positions will be required to go onsite in Edmonds, WA. The role will be responsible for entering accurate data for inports, exports, and operations teams. Customer Service via phone and email will be required in this role. The ideal candidate will be tech savvy and proficient in Excel, with the ability to learn complex ERP software. This will be a 3 month rolling contract with opportunity to convert permanently.
Job purpose:
CS / Operationes Data Entry into SAP
o Export Processing Shipping Instruction (SI)
o Export BL Documentation Input
o Export Ocean Sea Way BL issuance
o Export Freight Invoice creation
o Export BP Code (Customer Code)
o Equipment inventory Data entry (SAP equipment status input)
o Import status data entry(Assisting arrival notice & freight invoice issuances. Validating customer info in TradeTech)
o Reports into the Asst Manager CS/ Operations on daily basis
o Report to office on daily basis
This role will pay $20-22/hr depending on experience
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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1-4 years of Data Entry and Customer Service experience
Strong data entry skills
Excellent Customer Service - ability to speak with clients
Strong experience with the MS Suite (Sharepoint, MS Teams, Word, Excel, etc.)
Experience working in an ERP (SAP preferred)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.