A client of Insight Global is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Their teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive true business value.
The Integrator is an entry level role in the clients Merge Center. Incumbents are closely monitored and supervised while undergoing training on all aspects of Production processes, basic trouble shooting processes, and configuration processes.
- Rack, cable, and inventory network and server equipment majority of role
- Understand, learn, and apply diagnostic methods to troubleshoot datacenter equipment
- Physically assist in moving and racking equipment as directed for special projects
- Troubleshoot and repair server and network hardware such as hard drives, memory, network drives, etc.
- Perform equipment installs, decommissioning, and moves (servers, network appliances, etc.)
- Perform in-depth quality checks in all aspects of projects
- Maintain asset inventory in an automated computer system
- Create and update tickets in ticketing system
- Un-rack and decommission equipment as necessary
- Consistently keep internal documentation up to date
- Possibility of onsite work/travel
- Work with other groups to identify areas to enhance uptime and reduce time to resolve problems
Other tasks as required by management
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.